Privacy Policy
Last updated: January 3, 2025
At Ready Results, we know you care about how your personal information and customer data is used and shared. We take your privacy seriously and are committed to providing you with superior service while protecting your privacy and safeguarding your data.
This Privacy Policy (the “Policy”) applies to and explains how we collect, store, and utilize your information when you use all websites, products, and services built and maintained by Ready Results, including lead generation, marketing, technology, and customer support services (collectively the “Products and Services”).
By using our Products and Services, you agree to this Policy and the subsequent usage of personal data as stated herein and amended from time to time.
What Data We Collect
Most of the data we collect comes directly from you when you complete an online form, create an account, request information, or submit an inquiry via email. This data may include:
Contact Information - Name, email address, mailing address, and phone number;
Payment and Billing Information - Payment details processed securely via third-party processors;
Business Information - Data related to your organization, including sales, marketing, and financial details;
Account Log-In Credentials - Usernames and passwords for account creation;
Website Interaction Data - Data collected automatically via cookies, including IP address, browser type, location, and pages visited.
We use cookies to personalize your experience and provide analytical insights. For more information about cookies, please refer to our Cookie Policy.
How We Use Your Data
The processing of your personal information is based on either a) our legitimate interests related to your customer relationship with us, b) your contract with us, or c) your consent, where requested.
Ready Results collects your data to:
Provide our Products and Services;
Process transactions and payments;
Understand your needs and offer relevant services;
Provide customer support and address inquiries;
Comply with legal and regulatory requirements;
Conduct research and improve services.
Sharing Your Data and Information
We do not sell your data. However, we may share information with third-party service providers to support our operations. These providers include:
Hosting and IT services;
Marketing and analytics platforms;
Payment processing providers;
Legal and accounting firms.
We may also disclose your data if required by law, to protect our rights, or as part of a business transfer in the event of a merger or acquisition.
How We Store Your Data
Ready Results uses secure cloud and on-premise storage solutions with encryption to protect your data. Only authorized personnel have access, and physical access to facilities is restricted.
Data Retention
We retain your data only as long as necessary to fulfill our business and legal obligations. Once data is no longer required, we securely delete or anonymize it.
International Transfers of Data
Your data may be transferred and stored in locations outside your home country. We implement safeguards to ensure compliance with privacy laws, including GDPR, for international transfers.
Marketing
We may send you information about products or services that may interest you. You can opt-out of marketing communications at any time by contacting us.
Your Rights
You have the following rights under GDPR and other privacy laws:
Access your data;
Request corrections;
Request deletion of your data;
Restrict processing;
Request data portability;
Object to processing.
Contact us to exercise these rights. We will respond within 30 days.
Links to Other Websites
Our Products and Services may include links to third-party websites. We are not responsible for their content or privacy practices. Please review their privacy policies.
Minors
Our Products and Services are not directed to children under 18. If we learn we have collected data from a minor without consent, we will delete it. Parents can contact us if they believe their child has provided data.
Changes to Our Policy
We may update this Policy without notice. Please review it periodically. This Policy was last updated on January 3, 2025.
How to Contact Us
If you have questions about this Policy, or wish to report any concerns, you may contact us at:
Ready Results Attn: Privacy Officer 2 Robert Kemp St Ottawa, ON Canada Email: info@readyresults.ai
How to Contact the Appropriate Authority
If you are in the EEA and have unresolved concerns, you may file a complaint with your local data protection authority. Visit https://edpb.europa.eu/about-edpb/board/members_en for details.
